A Dynamic New Approach to Organizational Change
Dialogic Organization Development is a compelling alternative to the classical action research approach to planned change. Organizations are seen as fluid, socially constructed realities that are continuously created through conversations and images. Leaders and consultants can help foster change by encouraging disruptions to taken-for-granted ways of thinking and acting and the use of generative images to stimulate new organizational conversations and narratives. This book offers the first comprehensive introduction to Dialogic Organization Development with chapters by a global team of leading scholar-practitioners addressing both theoretical foundations and specific practices.
Cuprins
Foreword: Dialogic Organization Development: Past, Present, and Future
Edgar H. Schein
Part I: Introduction and Overview
,
Gervase R. Bushe and Robert J. Marshak
1. Introduction to the Dialogic Organization Development Mindset
Gervase R. Bushe and Robert J. Marshak
2. Introduction to the Practice of Dialogic OD
Gervase R. Bushe and Robert J. Marshak
Part II: Theoretical Bases of Dialogic Organization Development
3. Social Constructionist Challenge to Representational Knowledge: Implications for Understanding Organization Change
Frank J. Barrett
4. Discourse and Dialogic Organization Development
Robert J. Marshak, David S. Grant, and Maurizio Floris
5. Generative Image: Sourcing Novelty
Gervase R. Bushe and Jacob Storch
6. Complexity, Self-Organization, and Emergence
Peggy Holman
7. Understanding Organizations as Complex Responsive Processes of Relating
Ralph Stacey
8. Consulting as Collaborative Co-Inquiry
J. Kevin Barge
Part III: Practices of Dialogic Organization Development
9. Enabling Change: The Skills of Dialogic OD
Jacob Storch
10. Entering, Readiness, and Contracting for Dialogic Organization Development
Tova Averbuch
11. Transformative Learning during Dialogic OD
Yabome Gilpin-Jackson
12. Framing Inquiry: The Art of Engaging Great Questions
Nancy Southern
13. Hosting and Holding Containers
Chris Corrigan
14. From Them to Us: Working with Multiple Constituents in Dialogic OD
Ray Gordezky
15. Amplifying Change: A Three-Phase Approach to Model, Nurture, and Embed Ideas for Change
Michael J. Roehrig, Joachim Schwendenwein, and Gervase R. Bushe
16. Coaching from a Dialogic OD Paradigm
Chene Swart
17. Dialogic Process Consultation: Working Live
Joan Goppelt and Keith W. Ray
Commentary on Dialogic Process Consultation
Patricia Shaw
Part IV: Conclusion: The Path Ahead
Gervase R. Bushe and Robert J. Marshak
Acknowledgments
Index
List of Contributors
Despre autor
Robert J. Marshak is distinguished scholar in residence at the School of Public Affairs, American University. He has received the OD Network’s Lifetime Achievement Award.