‘This book comes at a time when we are asking searching questions:
How exactly do we earn the loyalty, trust and commitment of our
people? How do we balance the needs of our organisations to do more
with less with the need to create environments in which people can
grow, develop and achieve their aspirations? The answers lie within
each of those through whom so much can be achieved. This book is
the key to unlocking them.’
–Gareth Ford, Training & Development Manager, Atkins
‘Perfect Timing! Amongst the vast selection of coaching literature,
this book is powerful in 3 ways.
* It has the potential to engage even the most ardent cynic to
‘have a go’
* It releases a well-timed boost to existing passionate believers
of coaching
* It is invaluable to anyone with responsibility for managing,
training and development, with well thought-out strategic and
realistic approaches to creating and implementing a coaching
culture in any business.’
–Fiona Green, Training Manager, Sc S Upholstery plc
‘How much of your team’s full potential do you see at work? 90%?
30%? 60%? Many of us simply don’t know. In a world of relentless
change is it any wonder that so much can interfere with how well we
perform at work. In a practical approach Matt Somers explores how
coaching can be used to release that potential. Matt recognises
that the reaction in the work place to coaching can range from mild
apathy to downright hostility. It is this firm grip on reality that
considerably increases the reader’s chances of becoming a
successful coach. In today’s business environment ignore the
principles and ideas embodied in this book at your peril!’
–Simon Hepinstall, Chief Executive, Storey Carpets Limited
‘This is an extremely practical book underpinned by a powerful
coaching model that is carefully defined and applied throughout.
Matt’s candid and insightful approach provides accessible
information for those new to coaching and those wanting to refine
their coaching approach. There are number of coaching texts
emerging onto the scene and it is refreshing to see a book so
grounded in managerial and organizational reality.’
–Jane Turner, Programme Director – Coaching, Newcastle Business
School, Northumbria University
Cuprins
FOREWORD.
PREFACE.
ACKNOWLEDGEMENTS.
INTRODUCTION.
PART 1 HOW TO COACH.
1 Peak Coaching Model Pt 1 – Potential &
Interference.
2 Peak Coaching Model Pt 2 – Performance, Learning &
Enjoyment.
3 Peak Coaching Model Pt 3 – Coaching &
Communication.
4 Peak Coaching Model Pt 4 – The Coaching ARROW.
5 The Model In Practice.
PART 2 HOW TO APPLY COACHING.
Introduction.
6 Sales.
7 Presentations.
8 Personal Organisation.
9 Performance Review.
10 Career Development.
PART 3 HOW TO IMPLEMENT COACHING.
Introduction.
11 Towards a Coaching Culture.
12 Implementing a Coaching Programme.
13 Evaluating the Programme.
14 Making the Business Case for Coaching.
EPILOGUE.
REFERENCES.
INDEX.
Despre autor
Matt Somers is a coaching practitioner of many years’
experience. In 1999 he founded Peak, and has since worked with a
host of clients throughout the UK and Europe, developing team
coaching interventions for organisations as diverse as Toyota
Europe, British Bakeries and the City of Edinburgh Council.
Matt understands that the majority of individuals are working with
their true potential locked away. He believes that coaching
provides a simple yet elegant key to this lock, and that releasing
potential in this way could transform the performance of all
organizations. Peak’s experience has shown that, because it
is both performance-focused and performer-centred, coaching
represents the single most effective way of developing high
performing teams.
Matt is a regular speaker, a Fellow of the CIPD and the author of
many important articles on coaching. He is the author of
Coaching in a Week (2002).
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