Matthew Carmona & Louie Sieh 
Measuring Quality in Planning [PDF ebook] 
Managing the Performance Process

This book deals with one of the current major debates in planning: how to measure the quality and effectiveness of the output of the planning process. It deals with issues of defining quality, public sector management, the use of indicators and the planning process. Although case study material is drawn from UK practice this topic is universal and the authors include discussions of international practice and experience.