While technology has changed what we do and how we do it, the library’s mission to provide users with the information they need has not changed. This concise guide will help you choose and implement the techniques and best practices used by today’s forward-thinking libraries to create the best possible patron experiences. You’ll learn website clean-up strategies, how to incorporate social media into your site, how to create and offer interactive and collaborative subject guides, promote your librarians with public profiles, and use crowdsourcing to create a collection with user input. And, to make it easier, you’ll find easy-to-understand explanations for technology buzzwords and acronyms.