Peter Kenning 
Customer Trust Management [PDF ebook] 
Ein Beitrag zum Vertrauensmanagement im Lebensmitteleinzelhandel

It is widely known today that not only are the aged ageing, or the old getting older, but they are also increasing in number the world over. At the same time, proper care and support for our aged is …

The COVID-19 pandemic has re-shaped organizations on many levels: resource, process, structural and relational. Such a wide range of forced changes has resulted in a greater need to implement risk ma …

Learn how to plan, deliver and evaluate successful events with this clear and comprehensive textbook which explores the latest developments in this challenging and fast-paced environment. Written by …

The Routledge Handbook of Energy Transitions draws upon a unique and multidisciplinary network of experts from around the world to explore the expanding field of energy transitions. This Handbook r …

This book is about the primary symptoms present in a dysfunctional culture that could have devastating outcomes for any organization. The book outlines each of the seven sins in each chapter. Each …

Critical infrastructure sectors are those whose assets, systems, and networks, whether physical or virtual, are deemed so important to nations that their incapacitation or destruction would have a cr …

Creative thinking is about finding a way of looking at problems or situations from a fresh perspective to conceive of something new or original. It then becomes inventive thinking when something is …

Leaders of today must possess potent powers for logic, reason, discernment and strategic forecasting. Yet, they must also be empathic and therefore embodied; grounded and therefore intuitive; present …

Forestry Economics introduces students and practitioners to the economics of managing forests and forest enterprises. The book adopts the approach of managerial economics textbooks and applies this t …

Cruciale pour apprehender le monde contemporain et ses enjeux, l’economie est aujourd’hui partout. En presentant avec pedagogie l’histoire de la pensee economique, cet ouvrage permet de comprendre …