Become an effective communicator and create rapport with
ease
Building Rapport with NLP In a Day provides you with all
the tools you need to make and break rapport and communicate
effectively. Designed to contain a day’s reading, this handy guide
explains how Neuro-linguistic Programming (NLP) skills can help you
to use the power of your senses to see, hear and feel your way to
better communication, and gain insight into how different people
think.
Open the book and find:
* How different people communicate
* How to recognise what people are thinking from their language
choices
* Ways to tell that somebody is lying to you
* How to improve your ability to say ‘no’
* Tips for getting people to listen to you
Cuprins
Introduction 1
Chapter 1: Pushing the Communication Buttons 5
Chapter 2: Seeing, Hearing and Feeling Your Way to Better Communication 23
Chapter 3: Creating Rapport 43
Chapter 4: Where to Go from Here 67
Despre autor
Romilla Ready is an NLP master practitioner who runs professional development workshops across a range of areas and has provided training for clients at multi-national companies in the UK and overseas.
Kate Burton is a leading international executive coach with a background in corporate communication in IT and works with clients such as HP, KPMG and Microsoft.
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