This book focuses on organizational development for increased
business performance. The text and models cover process management,
leading to change management and organizational development.
Burtonshaw-Gunn and Salameh show that process implementation in any
business depends on two key factors. First, the role of knowledge
management in organizational and individual improvement is vital.
Secondly, performance management for individual employees, and
collaboration between organizations can bring about lasting change
and development. Each chapter presents a balance between the
organization’s and individual performance commitment, and
features helpful pointers to further sources of information.
Using the authors’ knowledge and practical experience
across a range of organizations and cultural settings this
publication depicts the systematic efforts required for
organizational development. This covers the following five major
elements, each with a dedicated chapter describing in detail the
tools and techniques necessary for successful performance
improvement:
* Process Management
* Change Management and Organizational Development
* People-Focused Performance Management
* Knowledge Management and Performance
* Organizational Performance through Tactical and Strategic
Partnering
Essential Tools for Organizational Performance not only
brings these inter-related topics together in a logical way but
allows each to be considered as a stand-alone performance strategy.
It fully references the original source of the models used and
where additional in-depth information may be found.
Find out more on the Essential Tools website: href=’http://www.essentialtoolsseries.com/’>www.essentialtoolsseries.com
‘This is an extremely useful book for both business
students and practicing managers. It presents models and
theoretical frameworks, derived from research, in a way that is
stimulating, accessible and of practical value. Topics are
logically sequenced for ease of reference and the material is
interesting and clearly presented without being oversimplified.
Burtonshaw-Gunn and Salameh have produced a clear and practical
guide that will help to improve management practice.’
Sue Gill, Organisational Psychologist, Director of
In-Company Programmes, Salford Business School, University
of Salford, Greater Manchester
Cuprins
ACKNOWLEDGEMENTS
ABOUT THE AUTHORS
INTRODUCTION
1 PROCESS MANAGEMENT
2 CHANGE MANAGEMENT AND ORGANIZATIONAL DEVELOPMENT
3 PEOPLE-FOCUSED PERFORMANCE MANAGEMENT
4 KNOWLEDGE MANAGEMENT AND PERFORMANCE
5 ORGANIZATIONAL DEVELOPMENT AND PERFORMANCE THROUGH
COLLABORATIVE WORKING
REFERENCES
INDEX
Despre autor
Professor Simon A. Burtonshaw-Gunn is a practising
management consultant with significant experience in both the
public and private sectors covering a range of organizations and
industries. He has undertaken assignments in Asia, North Africa,
the Middle and Far East, and Eastern Europe. To support this
experience he holds two Master’s degrees and a Ph D in various
Strategic Management topics together with fellowship of four
professional bodies. This book follows the popular The Essential
Management Toolbox (John Wiley & Sons, 2008) which covered
management tools, models and notes.
Dr Malik G. Salameh undertakes a wide range of
international strategic consultancy assignments for a FTSE 100
defence prime contracting organization. He read Aeronautical
Engineering for his first degree, before completing an MSc in
Business and Operations Management followed by a Ph D in Management.
He is an active member of a number of professional bodies;
including the Royal Aeronautical Society, the Chartered Institute
of Marketing, the Chartered Management Institute and the Chartered
Institute of Personnel and Development. He has also been selected
as post-doctoral examiner for Warwick University Business
School.
Since 2000, Professor Burtonshaw-Gunn and Dr Salameh have
undertaken a range of management consultancy assignments together;
both in the UK and in more challenging international locations.
Over the last four years they have published a number of joint
articles on a range of business topics, combining management theory
with practical experience.
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