First published in 1998, this volume responds to the increase in performance review driven by government policies and examines the performance environment and processes for local government. Rob Ball explores the political and managerial environment before moving onto service planning, performance indicators and the Citizen’s Charter along with case studies. It is hoped to be of particular interest to undergraduate and postgraduate students of public administration or public management.
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Language English ● Format EPUB ● Pages 213 ● ISBN 9780429821479 ● Publisher Taylor and Francis ● Published 2018 ● Downloadable 3 times ● Currency EUR ● ID 7042422 ● Copy protection Adobe DRM
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