автор: Ana Isabel Canhoto

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4 Электронные книги Ana Isabel Canhoto

Ana Isabel Canhoto & Bang Nguyen: Dark Side of CRM
Customers are treated badly. Not all customers. Not always. But many are and often. Some customers are bad. They treat firms badly. Firms have to react. Employees and customers endure the consequence …
EPUB
английский
DRM
€63.72
Ana Isabel Canhoto & Bang Nguyen: Dark Side of CRM
Customers are treated badly. Not all customers. Not always. But many are and often. Some customers are bad. They treat firms badly. Firms have to react. Employees and customers endure the consequence …
PDF
английский
DRM
€64.09
Ana Isabel Canhoto & Susan Rose: Management Research
Management Research: Applying the Principles of Business Research Methods supports new researchers on every step of the research journey, from defining a project to communicating its findings, as wel …
EPUB
английский
DRM
€66.71
Ana Isabel Canhoto & Susan Rose: Management Research
Management Research: Applying the Principles of Business Research Methods supports new researchers on every step of the research journey, from defining a project to communicating its findings, as wel …
PDF
английский
DRM
€66.77