‘Systemic thinking’ is the process of understanding how systems
influence one another within a world of systems and has been
defined as an approach to problem solving by viewing ‘problems’ as
parts of an overall system, rather than reacting to a specific
part, outcome, or event.
This book provides a complete overview of systemic thinking,
exploring a framework and graphical technique for understanding and
identifying new ways to more efficiently solve problems and create
solutions. Demystifying the conjunction of systems concepts and
systemic diagramming techniques, this comprehensive pocket guide
introduces and explains the basis of systemigrams, how to create a
systemigram and a Systemi Show, illuminates multiple complex
problems, and provides an overview of what purpose they serve for
today’s industry professionals.
Systemic Thinking: Building Maps for Worlds of
Systems:
* Includes illustrative systemigrams and case studies
* Includes the Systemi Tool software, developed by the
authors
* Provides an overview of systemic thinking, particularly with
regard to systemigrams
* Incorporates graphical representations of systemigrams
* Instructs how and when to implement a systemigram when a
problem arises
An invaluable book for industry
professionals—specifically, technical leaders in industry and
business trying to confront complex problems—Systemic
Thinking is also ideal for postgraduate students in engineering
and business management.
Содержание
LIST OF SYSTEMIGRAMS ix
LIST OF FIGURES xiii
LIST OF TABLES xv
ACKNOWLEDGMENTS xvii
JOURNEY I SYSTEMIC FAILURE 1
1 WHERE WE START FROM 3
2 SYSTEMIC INTRODUCTION 6
3 RAINING ON MY CASCADE 11
4 IT’S THE WHOLE, STUPID! 16
5 THE ANSWER IS . . . PIONEER ACORN PANCAKES? 23
JOURNEY II SYSTEMIC IDEAS: THE CONCEPTAGON 29
6 FRAMEWORKS 31
7 THE CONCEPTAGON 35
8 BOUNDARIES, INTERIORS, AND EXTERIORS 38
9 PARTS, RELATIONSHIPS, AND WHOLES 46
10 INPUTS, OUTPUTS, AND TRANSFORMATIONS 57
11 CONTROL, COMMAND, AND COMMUNICATION 62
12 STRUCTURE, PROCESS, AND FUNCTION 76
13 VARIETY, PARSIMONY, AND HARMONY 86
14 OPENNESS, HIERARCHY, AND EMERGENCE 93
JOURNEY III SYSTEMIC MAPS: SYSTEMIGRAMS 99
15 WHAT . . . ? 101
16 WHY . . . ? 120
17 WHEN . . . ? 140
18 HOW . . . ? 158
19 WHO . . . ? 183
20 WHERE . . . ? 204
21 TO ARRIVE WHERE WE STARTED 233
REFERENCES 236
INDEX 238
Об авторе
JOHN BOARDMAN is Principal of John Boardman Associates, a
consultancy and training provider specializing in applied systemic
thinking. He was formerly Distinguished Service Professor at
Stevens Institute of Technology, where he is now Adjunct Professor
in the School of Systems and Enterprises.
BRIAN SAUSER is an Associate Professor of Complex
Logistics Systems at the University of North Texas. He previously
managed an applied research and development laboratory in life
sciences and engineering at the NASA Johnson Space Center and was
the Program Director of the New Jersey NASA Specialized Center of
Research and Training before joining Stevens Institute of
Technology. He was also a Project Specialist with ASRC
Aerospace.
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