автор: Dan Roberts

Dan Roberts is President and CEO of Ouellette & Associates Consulting, Inc., the IT leadership and professional development company known globally for developing the «human side» of the IT equation. Drawing on more than twenty-five years of industry experience, and based on their work helping more than 3, 000 IT organizations transform their workforces and cultures, Roberts and his team share a road map for succeeding in today»s increasingly complex, ever-changing business environment. Roberts has contributed to several books and published numerous articles in leading industry journals on topics relating to IT transformation and preparing IT for the future. To learn more, visit www.ouellette-online.com. OUELLETTE & ASSOCIATES CONSULTING, INC., has worked with more than 3, 000 IT and shared service organizations since its founding in 1984 and is the leading provider of IT professional development and project management training, focusing on the «human side of technology.» Unleashing the Power of IT: Bringing People, Business, and Technology Together has been years in the making and is based on this extensive real-world experience.