What does your body language say about you?
From strangers on the street, to your closest friends and family – even if you’re not speaking, you’re saying a lot with your body.
Body Language explores the way we use our bodies to communicate, the way we hold ourselves, the way we sit, stand, and point our hands, feet and eyes can all reveal how we are feeling in any given situation. This book explores the body language we use in a wide-range of business and personal-life scenarios, from delivering a presentation at work to how you should act on a first date!
Packed with images to clearly demonstrate each of the scenarios discussed, Body Language will help you understand the way others around you choose to communicate and also what you are saying with your own body. These valuable skills will improve your day to day communication, helping you to judge situations and understand how others around you are feeling.
Use Body Language to:
- Harness the power of your own body language
- Communicate confidently to all of those around you
- Dip in and out of useful scenarios to find the best advice for you
- Understand people’s hidden emotions and learn what you are hiding yourself
- Tackle those important life events, such as interviews, first dates, important meetings and more!
Содержание
Introduction 1
1 What Your Body Language Says About You 9
2 Listening 21
3 Building Rapport and Networking 33
4 Persuasion 41
5 Assertiveness 59
6 Meetings 77
7 Interviews 93
8 Negotiation 103
9 Sales 115
10 Managing Others 129
11 Attracting Others 147
12 Detecting Lies 159
13 Dealing with Conflict, Aggression, and Confrontation 171
14 Cross-Cultural Communication 181
A Quick Guide to Finding out About Someone without Asking 193
About the Author 199
Acknowledgements 201
Об авторе
Elizabeth Kuhnke (kuhnkecommunication.com) founded Kuhnke Communication — a team of expert and experienced subject specialists, known for providing consistently outstanding customer service. Their customers come from a wide range of industry and the professional services including, and not limited to: accountancy; law; manufacturing, and telecoms. The firm is also an avid supporter of the charity sector. Kuhnke Communication also has expertise in diversity issues and supports both the public and private sectors in this area. They specialize in interpersonal communication for both teams and individuals and is consistently acknowledged for providing top notch training, coaching and facilitating services in this field. Kuhnke Communication’s team of associates are acknowledged experts in their fields. Their proficiency in areas such as cross-cultural communication, media skills, team-building and leadership is highly respected throughout the coaching industry. Elizabeth runs workshops, training courses and coaching programmes, and speaks regularly at business events and international conferences. Her clients have included Vodafone, Gillette, KPMG, Lundbeck Pharmaceuticals and Rieter Automotive Systems. She is the author of
Body Language For Dummies (now in its 3rd edition)
Persuasion and Influence For Dummies,
Communications skills For Dummies and
Communication Essentials For Dummies.
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