автор: Jane Kidd

Dr Jo Brown, Reader in Medical Education, Academic Director of the Student Experience, Head of Clinical Communication, National Teaching Fellow, St George»s, University of London. Dr Lorraine M Noble, Senior Lecturer in Clinical Communication, UCL Medical School, UCL, London, UK. Dr Alexia Papageorgiou, Associate Professor in Clinical Communication, St George»s, University of London medical programme, delivered in Cyprus by the University of Nicosia Medical School. Dr Jane Kidd, Undergraduate Quality Manager, Education Training and Research, University Hospitals Coventry and Warwickshire NHS Trust; External tutor, Institute of Medical and Biomedical Education, St George»s University of London.