Jeri Freedman 
Careers in Computer Support [PDF ebook] 

With the importance of computers and mobile devices in every business and industry, the demand for computer support professionals is greater than ever before. As a result, those with strong skills in computer support have a relatively secure career path and the ability to apply their knowledge in a wide variety of environments. This guidebook presents a number of different careers in computer support, including their typical work settings, responsibilities, and demands. Information is provided on education and training, starting with preparation at the high school level, and practical advice is given on how to land a job.