Laura La Bella 
Becoming a Systems Analyst [PDF ebook] 

The world of IT is ever changing, with new operating systems, software packages, and hardware equipment introduced at a breakneck speed. Technical analysts provide the computer database support for organizations and their users. They implement upgrades, perform computing system maintenance and testing, develop IT solutions to improve quality, and design interfaces that help users access information in a timely, efficient manner. This title explores the technical analyst career path, an exciting position with a leading role in coordination and management of all IT design and development systems for an organization.