Univ.-Prof. Dr. Holger Preuß und Dr. Norbert Schütte, Institut für Sportwissenschaft, Universität Mainz;
Prof. (FH) Mag. Hubert Siller, Prof. (FH) Dr. MMag. Anita Zehrer und Dipl.-Kfm. Marc Stickdorn, Department Tourismus & Freizeitwirtschaft am MCI Management Center Innsbruck.
4 Электронные книги Marc Stickdorn
Marc Stickdorn & Jakob Schneider: This is Service Design Thinking
This is Service Design Thinking introduces an inter-disciplinary approach to designing services. Service design is a bit of a buzzword these days and has gained a lot of interest from various fields. …
EPUB
английский
DRM
€24.99
Markus Edgar Hormess & Adam Lawrence: This Is Service Design Doing
How can you establish a customer-centric culture in an organization? This is the first comprehensive book on how to actually do service design to improve the quality and the interaction between servi …
EPUB
английский
DRM
€34.73
Markus Edgar Hormess & Adam Lawrence: This Is Service Design Doing
How can you establish a customer-centric culture in an organization? This is the first comprehensive book on how to actually do service design to improve the quality and the interaction between servi …
PDF
английский
DRM
€34.60
