автор: Michael B. Gilbert

Saying it Right deals with the techniques and processes necessary to transmit and understand messages from people inside and outside of organizations. It looks at problems that can impede …

Communicating Effectively: Tools for Educational Leaders, second edition, provides a unique perspective for aspiring and practicing educational leaders to expand their problem-solving and …

The most trying times in a child’s life are during their pre-teen and teen years. Even the most well-meaning and engaged parents and teachers are often ill equipped to deal effectively with …