Maximize your clinic efficiency and see more patients with NO work before or after hours.
Do you answer YES to any of the following questions?
- Are you an excellent doctor practicing in a clinic focused on successful patient outcomes?
- Do you find yourself working before or after hours?
- Does the work overflow impact your personal life or limit your time doing things you care about?
- Do you struggle to maintain excellent patient satisfaction and reviews while finishing the visits and notes on time?
In No Work After Hours, Dr. Michael Morkos teaches clinicians how to maximize clinic efficiency and patient satisfaction while significantly minimizing time spent working before or after hours.
On these pages, you will learn:
- How to be more efficient and effective with electronic health records
- How to increase your patient satisfaction
- How to be more precise yet thorough while writing notes
- How to set better boundaries and manage conflict
- How to lessen burnout and stress by maintaining a better work-life balance
No Work After Hours will get you on the path to start your clinic work when your first patient arrives and leaves at the same time as your last patient of the day, all while maintaining excellent patient outcomes and satisfaction using proven methods. This book will teach you many fundamentals to help you ditch burnout and find more joy in your work and life. This is where MD Efficacy, combining efficiency and effectiveness, is.
Pick your copy TODAY. It can make a huge difference in your life at work and outside of it.
Содержание
Contents
Introduction
1. Efficacy is Important
A Life to Enjoy
Your Presence is Important
Why Clinical Efficacy?
Productivity
2. Invest in Learning Your EHR
Big Systems
Core Aspects
EHR Workflow
Auto-Texts and Smart Phrases
Preferred Orders
Order Sets
Tech-Savvy Users
Status Quo Bias
Explore
Know How for No Lost Time
3. Typing Skills
Clinical Encounter
Scribing
Dictation
Admin
Keyboard Shortcuts
4. Your Note
Clinical
Billing
Legal Aspects
5. Patient Encounter
Learning Curve
Pre-Charting
Events Between Visits
Who’s Leading the Visit?
Documentation
Orders
Patient Instructions
EHR Workflow During the Encounter
6. Patient Satisfaction
How Do We Make Decisions?
Be Principle-Based
A Smile
The Name
Listen
No Blaming
Be Sincere
A Strong Culture
Reflection and Self-Assessment
7. Managing the Inbox
Is it a Burden?
Messages
Labs
Phone Calls
Prescriptions
Reminders
Overwhelming Inbox
8. Establish a Workflow
Visit Notifications
Upon Arrival
Rooming
No Shows
Between the Visits
Communication
Continuous Quality Improvement
Virtual Desktops
Helpdesk Tickets
9. Set Your Boundaries
Department Leadership
Support Staff
Patients
Family
Faith
Wisdom in Boundaries
Obstacles to Boundaries
Afterword
Acknowledgments
About the Author
INTRODUCTIONRecognizing a problem doesn’t always bring a solution, but until we recognize that problem, there can be no solution.
(James A. Baldwin)
Through the years, I noticed many physicians overwhelmed due to their clinical needs. Many needed to catch up in the clinic, with heavy loads of late documentation and unanswered inbox messages. As I observed my mentors in their clinics, I noticed simple electronic health record (EHR) navigation skills needed to improve. I saw a massive potential for improvement.
There are several critical things we don’t get to learn till becoming attending clinicians. Medicine is a diverse and rich field, and our impact on patients can be substantial. We chose to pursue a path to be a part of the healing of sick people. There’s a lot to learn in medicine. This is why we have medical schools, residency, and fellowship programs.
By graduation, the medical fund of knowledge is usually outstanding. There’s a steep learning curve to be an independent clinician in the first year of an attending’s life. Afterward, doctors are generally comfortable in the medical practice.
On the other hand, there may be minimal in-depth understanding of many other practice-related aspects and discomfort with the business practice of medicine. Some business and management topics may include efficiency, productivity, patient satisfaction, managing employees, workflow management, self-consciousness, understanding the best career fit, and respecting family needs. The result may be working before or after hours, lower income, burnout, career shifts later in life, poor patient satisfaction reviews, or frequent empty slots.
In this series of books, MD Efficacy, I’ll tackle the above-mentioned issues from a clinician’s standpoint, one at a time. Enjoy the read!
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