Mohammed Hamed Ahmed Soliman 
Toyota Production System Concepts [EPUB ebook] 
Lean Culture — How Toyota Encourages Employees to Embrace Lean Behaviors and Practices

Management has the important job of teaching and helping people get better. But they also need to give support, listen, motivate, give power, and give challenges. If you want people to do what you want them to do and do it well and passionately, you have to find the way to encourage and motivate them.