Naomi Sugimoto 
Japanese Apology Across Disciplines [PDF ebook] 

This book brings together various approaches to the study of Japanese apology in an attempt to answer some of the critical questions currently raised in the study of Japanese apology: how Japanese apology differs from that of other cultures, what seems to cause such differences and how these cultural differences in apology effect communication across cultural boundaries. This new book reflects a wide range of current conceptualizations and recent research findings in the study of Japanese apology.