Pan American Health Organization 
Methodology of Knowledge Dialogues [PDF ebook] 
Facilitator’s Manual

Knowledge dialogues, also called intercultural dialogues, are processes of communication and exchange between people, groups or communities that come from different origins or cultures. In the case of the health sector, exchanges take place between certain groups or individuals and trained health personnel. Its objective is, among others, to improve access to health services and build intercultural health, with an emphasis on solving previously raised problems and their causes, mutual understanding and the creation of solid links. This publication is aimed at health personnel or from other areas and sectors that will facilitate knowledge dialogues. These are people designated to catalyze the processes related to said dialogues, which constitute a necessity in the process of communication with diverse population groups that present problems of universal access to health and universal health coverage.