Peter Ulrich & Frank H. Witt 
Dienstleistungsrationalisierung im Umbruch [PDF ebook] 
Wege in die Kommunikationswirtschaft

Traditionally relegated because of political pressure and public expectations, courts in Latin America are increasingly asserting a stronger role in public and political discussions. This casebook ta …

There are approximately ten million Roma in Europe, making them the continent’s largest non-territorial minority. Despite this fact, the Roma continue to experience routine discrimination and margina …

We hear the term “sustainability” everywhere today. In the context of city management, the term often refers to environmental concerns, both locally and globally. Managing the Sustainable City examin …

In this volume the author maintains that sociology must learn to combine the insights of both Durkheim and Marx and that it can only do so on the presuppositional ground that Weber set forth. Alexand …

In any policy arena, the crafting of effective policy depends on the quality of the information infrastructure that is available to the participants in that arena. Such an information infrastructure …

Based on ethnographic research conducted in »Starlets», a lap-dancing club in the North of England, this book delves into what is often seen as the »deviant», and »stigmatized» world of lap-dan …

This title was first published in 2001. For the English people, the image of the monarchy is deeply bound up with the idea of nationhood. This book surveys aspects of England»s royal heritage dialog …

This title was first published in 2003. Research on driver behaviour over the past two decades has demonstrated that driver characteristics, goals and motivations are important determinants of drivin …

Originally published in 1998. This collection of outstanding essays explores the importance of regionalization and globalization to the world economy. International contributions explore the process …

This is the first book on social capital and trust informed by a critical geographical perspective. The authors examine the role of social capital in the constitution and reproduction of urban networ …