Prof. Ralph (Professor, Cardiff School of Social Sciences) Fevre & Trevor (Reader in Criminology, Cardiff University) Jones 
Trouble at Work [EPUB ebook] 

This book is available as open access through the Bloomsbury Open Access programme and is available on www.bloomsburycollections.com.
Trouble in the workplace — whether it is bullying, harassment or stress — is always in the headlines. Yet, in many discussions, the research and statistics that are cited prove unreliable. This book summarizes the largest specialist research programme on ill-treatment in the workplace so far undertaken. It provides a powerful antidote to half-truths and misinformation and offers a new way of conceptualizing trouble at work, moving the discussion away from individualized explanations — and talk of »bullies» and »victims» — towards the workplace characteristics that cause trouble at work. The biggest problems arise where organisations fail to create a workplace culture in which individuals really matter. Paradoxically, these are often the organizations which are well-versed in modern management practices.