Raouf Boutaba & Abdelhakim Hafid 
Management of Multimedia Networks and Services [PDF ebook] 

With the continual growth in telecommunication services in today’s multimedia environment, reliability and control are essential elements in the provision of services. This book addresses the need for an integration of service and management in multimedia networks in order to facilitate greater accuracy and quality in the services provided. The book aims to disseminate all facets of network and service management in broadband networks and multimedia services while providing an overview of state-of-the-art research and implementation experiences in the field.