Stan Garfield 
Handbook of Community Management [EPUB ebook] 
A Guide to Leading Communities of Practice

This book is an in-depth tutorial on how to make communities work to really improve business performance. It covers principles and proven practices that ensure community success and longevity, provides tips and techniques for leading communities and communities programs that the reader can apply immediately, looks at different types of communities and the technologies that support them, and illustrates communities in practice.

Об авторе