автор: USA) Strother Judith Banks (Florida Institute of Technology

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1 Электронные книги USA) Strother Judith Banks (Florida Institute of Technology

Svafa (IMG Deloitte) Gronfeldt & Judith Banks (Florida Institute of Technology, USA) Strother: Service Leadership : The Quest for Competitive Advantage
The purpose of this book is to provide a comprehensive theoretical framework as well as practical strategies—not just for survival but for a true search for excellence in the uncertain and ever-chang …
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€108.06