Alan Bryman & Bob Burgess 
Analyzing Qualitative Data [PDF ebook] 

This major inter-disciplinary collection, edited by two of the best respected figures in the field, provides a superb general introduction to this subject. Chapters include discussions of fieldwork methodology, analyzing discourse, the advantages and pitfalls of team approaches, the uses of computers, and the applications of qualitative data analysis for social policy. Shrewd and insightful, the collection will be required reading for students of the latest thinking on research methods.