Christoph Jaschinski & Andreas Reddemann 
Qualitätsmanagement für Nonprofit-Dienstleister [PDF ebook] 
Ein Leitfaden fur Kammern, Verbande und andere Wirtschaftsorganisationen

This textbook has two main objectives. Firstly, it outlines the problems associated with the management and conservation of marine living resources, with particular attention given to the twin concep …

A classic reference text for both nautical students and for all who have a professional involvement with marine electronic navigation systems, this second edition has been substantially enlarged to i …

The control and organisation of the flow of goods in the supply chain is of vital importance to industry and commerce, including manufacturing industrial enterprises, where the timely and efficient d …

With the advent of electronic commerce, and the increasing sophistication of the information systems used in business organizations, control and security have become key management issues. Responsibi …

Business success hinges on successfully creating products with the right features. You must correctly analyze the needs of the customer and match these needs with your resources to not only produce a …

Superyacht Master covers the requirements of the navigation and radar modules for the Officer of the Watch (Yachts) and the Master (Yachts) Certificates required for captains and crew of commercial y …

By means of case studies in schools and hospitals, this text describes and evaluates the current issues faced by both education and health professionals. It argues that much can be learned by compari …

This volume analyses and presents the results of the trade, service and financial operations between any given country and the rest of the world. Among other issues the volume discusses tax measures …

What motivates someone to become a social entrepreneur? What are the competencies needed to be effective social advocates and agents for change? This book answers these questions in an accessible and …

The creation of economic institutions that can function well under substantial uncertainties — Black Swans — is analogous to the dilemmas confronting our hunter-gatherer forefathers in the face of …