There has been a shift in HR from performance appraisal toperformance management. A new volume in the SIOP Professional Practice Series, this book contains a broad range ofperformance management topics, offers recommendations grounded inresearch, and many examples from a variety of organizations. Inaddition to offering state-of-the-art descriptions of performancemanagement needs and solutions, this book provides empirical basesfor recommendations, demonstrates how performance management tracksand helps promote organizational change, and exams critical issues.This book makes an ideal resource for I/O psychologists, HRprofessionals, and consultants.
’In this comprehensive and timely volume, Smither and Londonassemble an exceptional collection of chapters on topics spanningthe entire performance management process. Written by leadingresearchers and practitioners in the field, these chapters draw onyears of research and offer a blueprint for implementing effectiveperformance management systems in organizations. This volume is a’must-read’ for all those interested in performancemanagement.’
–John W. Fleenor, Ph.D., research director, Center for Creative Leadership
Innehållsförteckning
Foreword xiii
Introduction xv
The Authors xxi
1 An Expanded View of Performance Management 1
Herman Aguinis
2 Aligning Performance Management with Organizational Strategy, Values, and Goals 45
William A. Schiemann
3 Practical Applications of Goal-Setting Theory to Performance Management 89
Peter A. Heslin, Jay B. Carson, and Don Vande Walle
4 Coaching and Performance Management: How Can Organizations Getthe Greatest Value? 115
David B. Peterson
5 The Role of On-the-Job and Informal Development in Performance Management 157
Paul Squires
6 Managing Team Performance in Complex Settings: Research-Based Best Practices 197
Eduardo Salas, Sallie J. Weaver, Michael A. Rosen, and Kimberly A. Smith-Jentsch
7 CEO Performance Management 233
Edward M. Mone
8 Performance Management in Multi-National Companies 271
David V. Day and Gary J. Greguras
9 Managing Contextual Performance 297
Richard R. Reilly and Zvi H. Aronson
10 Using Performance Management As a Learning Tool 329
Valerie I. Sessa, Christopher Pingor, and Jennifer Bragger
11 Diagnosing, Understanding, and Dealing with Counterproductive Work Behavior 359
Leanne Atwater and Teri Elkins
12 Forced Rankings: Pros, Cons, and Practices 411
Peter G. Dominick
13 Technology and Performance Management: What Role Does Technology Play in Performance Management? 445
Autumn D. Krauss and Lori Anderson Snyder
14 Authentic Performance: The Valuation of Behavior as a Negotiated Business Outcome 491
Thomas Diamante
15 Assessing Performance Management Programs and Policies527
Stanley B. Silverman and Wendy M. Muller
16 Performance Management of the Future 555
Nancy T. Tippins and Susan H. Coverdale
17 Best Practices in Performance Management 585
James W. Smither and Manuel London
Name Index 627
Subject Index 645
The Editors 667
Om författaren
The Editors
James W. Smither, Ph.D., is a consultant and scholar, withyears of corporate HR experience. He is a professor in the Management Department at La Salle University. A prolific writer, heis also the editor of the popular Performance Appraisal:State-of-the-Art in Practice (from Jossey-Bass).
Manuel London, Ph.D., is associate dean and director ofthe Center for Human Resource Management at the College of Businessat the State University of New York at Stony Brook. He also has 12years of corporate HR experience. He is the co-author with Marilyn London of First Time Leaders of Small Groups: How to Create High-Performing Committees, Task Forces, Clubs, and Boards from Jossey-Bass.
The Society for Industrial and Organizational Psychology(SIOP) is a 3, 000-member Division within APA. The Professional Practice Series provides practitioners and students with guidance, insights, and advice on how to apply the concepts, findings, methods, and tools from I/O psychology to solve human-relatedorganizational problems.
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