Kate Kenny & Wim Vandekerckhove 
The Whistleblowing Guide [PDF ebook] 
Speak-up Arrangements, Challenges and Best Practices

About the Companion Website vii
Chapter 1 Introduction: The Importance of Speak-up Arrangements 1
Speaking Up in Organizations 1
Speak Up Arrangements: A New Perspective for Theory and Practice 2
Sustainable Speak-up Systems: A Model 3
Rationale 4
Who Should Read This Book? 7
Purpose of the Book 8
About the Authors 9
About the Book 10
Endnotes 11
Chapter 2 Why Speak-up Systems: Why Now? 13
Introduction 13
Background: Why Speak-up Systems, Why Now? 13
Endnotes 37
Chapter 3 A Comparative Study of Speak-up Arrangements in Banking, Engineering, and Healthcare Sectors 41
Introduction 41
Banking 42
Engineering 55
Healthcare 66
Conclusion 76
Endnotes 78
Chapter 4 Challenges and Obstacles to Effective Speak-up Arrangements 83
How Do People Speak Up? 84
Whistleblowing Is a Protracted Process 88
What Expectations Do Speak-ups Entail? 92
Challenges of Operating Speak-up Arrangements 97
Barriers to Responsiveness 106
Strategies for Trustworthiness (and Their Potential Pitfalls) 108
Facilitators of Responsiveness 117
Using Speak-up Data 119
Bringing It All Together: A Model for Developing Sustainable Speak-Up Systems 121
Conclusion 122
Endnotes 123
Chapter 5 Speak-up Procedures: A Guide for Professionals 127
Executive Summary 127
Benefits of Effective Speak-up Arrangements: 128
Recommendations 129
Endnotes 137
Chapter 6 Conclusions 139
Academic Literature 139
Empirical Work 142
A Framework for Understanding Speak-up Arrangements 144
Practical Relevance and Recommendations 146
Endnotes 147
Bibliography 149
Appendix 1 Speak-up Arrangements – Key Theories 163
Appendix 2 Project Methodology 167
Appendix 3 Other Resources 169
Index 171

KATE KENNY is Professor in Business and Society at NUI Galway. She has a Phd from Cambridge University’s Judge Business School and has held fellowships at the Edmond J. Safra Lab at Harvard University and Judge Business School. She researched whistleblowing for ten years with projects funded by ESRC, British Academy, and Leverhulme Trust. Her book, Whistleblowing: Toward a New Theory, is published by Harvard University Press in 2019.
WIM VANDEKERCKHOVE is Reader in Business Ethics, University of Greenwich Business Faculty, and co-director of the Centre for Research in Employment and Work (CREW). He has published extensively on whistleblowing, socially responsible investment and global ethics and serves as an expert for Transparency International Belgium and the Council of Europe.
MARIANNA FOTAKI is Professor of Business Ethics, Warwick Business School and a Senior Editor for Organization Studies. She has a Ph D from London School of Economics and was a Network Fellow at EJ Safra Centre for Ethics, Harvard University (2014-15). She has worked as a medical doctor for Médecins Sans Frontières and Médecins Du Monde, as advisor to the governments of Armenia, Georgia and Russia, and has co-directed the Centre for Health and the Public Interest (2014-2017).