Marek (Marek Korczynski, Professor of Sociology, Loughborough University, UK) Korczynski & Cameron (Cameron MacDonald, Assistant Professor of Sociology, University of Madison at Wisconsin, USA) MacDonald 
Service Work [EPUB ebook] 
Critical Perspectives

Everyday, we are bombarded with advertising images of the smiling service worker. The book is written with the aim of focusing beneath the surface of these fairy tale images, to seek out and understand the reality of service workers experience. Within the sociology of work and related literatures, there are an increasing number of empirical studie