Sally Gattling is a very good care assistant. She is though far more successful in her career than her love life. Her mother is anxious for her to marry and therefore finding Mr. Right is a priority. Her dating attempts haven’t worked out despite her friends setting up several blind dates for her.
Then Sally meets an estate agent called Jim. He’s Mr. Perfect, but so wonderful she can’t even speak to him. And things do not go well in her attempts to catch his attention after tripping into a broom cupboard, and getting a bucket stuck on her head, she’s mortified when it’s Jim who finds her. She puts on a Russian accent and calls herself Veronica. This only causes further chaos as time goes by.
Realising how lowly she is, her whole life changes due to frustration as her obsession with Jim develops. Sally starts devising other ways of contacting and meeting him. Other women in the town start moving in on the handsome agent. Sally ramps up her efforts and starts being late for work, then missing work shifts completely and making mistakes as her desire to have Jim takes hold of everything. Her job is on the line unless she admits she has a problem. The care home in which she works is also facing a major inspection. Both Sally and the care home are going to need considerable improvement if they are not going to fail badly.