Niccolò Persiani & Ilaria Elisa Vannini 
Challenges of Healthcare Systems in the Era of COVID-19 [PDF ebook] 
Management Practices, Services Innovation and Reforms

Part I – Policies, Governance and Strategies.- Chapter 1. COMMUNICATION STRATEGY IN HEALTHCARE ORGANIZATIONS DURING COVID-19 CRISIS: INSIGHTS FROM THE ITALIAN CONTEXT.- Chapter 2. Rethinking healthcare organizations in the era of Covid-19:  Lessons from the pandemic.- Chapter 3. ITALIAN HEALTH PROFESSIONS OF THE TECHNICAL, REHABILITATION AND PREVENTION AREAS TO SUPPORT THE REFORM OF THEIR NATIONAL HEALTHCARE SYSTEM AFTER COVID-19 PANDEMIC.- Chapter 4. LOCATION STRATEGIES OF HEALTHCARE FACILITIES: THE CASE OF PRIVATE HOSPITALS IN ANKARA.- Chapter 5. CORPORATE DISCLOSURE OF VACCINE PRODUCERS AFTER COVID-19 DISEASE.- Chapter 6. THE ROLE OF LOCAL GOVERNMENT IN THE PROVISION OF HEALTH SERVICES WITH ADDITIONALLY REFERENCE TO COVID-19 PANDEMIC: EVIDENCE FROM THE CROATIAN HEALTH SYSTEM.- Chapter 7. THE IMPACT OF COVID-19 PANDEMIC ON THE HEALTH RIGHT IN POLAND.- Chapter 8. SUPPORT FOR SMES IN GREECE AND POLAND DURING COVID-19.- Part II – Financing and performance.- Chapter 9. COVID-19 COSTS AND NATIONAL FINANCING SYSTEM: EVIDENCE FROM ITALY.- Chapter 10. FACTORS AFFECTING THE HEALTH CARE EXPENDITURE IN ALBANIA: A MACROECONOMIC ANALYSIS.- Chapter 11. THE CHALLENGES OF MEASURING PERFORMANCE IN PANDEMIC TIMES. EVIDENCE FROM ITALY.- Chapter 12. THE MONITORING PROCESS OF PUBLIC-PRIVATE PARTNERSHIP (PPP) IN THE HEALTH CARE SYSTEM. THE CASE OF  ALBANIA.- Chapter 13. Healthcare Efficiency Assessment in the Southeastern European Countries Using Two-Stage DEA Analysis.- Part III – Operations.-  Chapter 14. REORGANIZATION OF THE COMMUNITY CARE MODEL BASED ON EVOLVING NEEDS AND SOLUTIONS: THE TUSCAN CASE, TRANSFORMING PANDEMIC INTO OPPORTUNITY.- Chapter 15. USING TELEMEDICINE IN ORGANIZING HEALTH EMERGENCY. AN ANALYSIS OF COUNTRY-BASED EXPERIENCES DURING THE COVID-19.- Chapter 16. THE IMPACT OF PROPER SURGERY PLANNING ON OPERATING ROOM EFFICIENCY. AN ITALIAN CASE STUDY IN 2021. Chapter 17. PRIVACY AND SECURITY IN DIGITAL HEALTH IN THE WESTERN BALKANS DURING THE COVID-19 PANDEMIC.

Niccolò Persiani is Full Professor in Healthcare Management at the University of Florence, Italy. He has published articles and monographies on Healthcare systems management, Healthcare systems in the Balkan and Eastern European Countries, Health Economics and internal control systems.

Ilaria Elisa Vannini, Ph D, is Adjunct Professor in Healthcare Management at the University of Florence, Italy. Her research interests focus on Health systems management, Health economics and Internal control systems.

Anna Romiti is an Assistant Professor of Management at the Department of Clinical and Experimental Medicine at University of Florence, Italy,  where she is member of the Health Services Research Unit and Vice-Director of the Degree Program in Sport, Exercise and Health Sciences. Her research activities focus on Healthcare Management and sport tourism management.
Anastasios Karasavvoglou is a Professor of Economics at the International Hellenic University (Greece) and President of the annual international conference ’Economies of the Balkan and Eastern European Countries’. He has published numerous books and papers on immigration, regional development and the labor market. 
Persefoni Polychronidou is an Associate Professor of Quanitative Methods at the Department of Economic Sciences at the International Hellenic University (Greece). Her research focuses on statistical and data analysis and she has published numerous papers on empirical economic data. She is the co-editor of the International Journal of Business and Economic Sciences Applied Research.