Norbert Gittfried & Georg Lienke 
Non-financial Risk Management in the Financial Industry [PDF ebook] 
A Target Operating Model for Compliance and ESG Risks

Editors
Contributors
Foreword
Introduction: Rising to the Challenges of Non-Financial Risk Management, Compliance and ESG
Prof. Dr. Douglas Arner, Dr. Bernhard Gehra, Jannik Leiendecker, Dr. Georg Lienke
Definition of Non-Financial Risk in Financial Institutions
Martina Mietzner, Dr. Julia Gebhardt, Dr. Katharina Hefter, Jennifer Rabener, Dr. Carsten Wiegand
Risk Boundaries – Setting an Analytical Risk Appetite Framework for Non-Financial Risks
Federico Truffelli, Dr. Ulrich Göres, Lorenzo Fantini, Michele Rigoni, Luca Rancan
The Three Lines of Defence Model: Key Success Factors for Effective Risk Management
Dr. Oliver Engels, Marc Peter Klein, Peter Gürtlschmidt, Dr. Georg Lienke, Rei Tanaka
Global Functional Lead in Non-Financial Risk Management: Ensuring Consistency and Integration in Complex Organisations
Ulrike Brouzi, Dr. Michael Lange, P. Robert Mieszkowski, Jannik Leiendecker, Dr. Georg Lienke, Florian Seiferlein, Norbert Gittfried, Rei Tanaka
Policies and Procedures: Framework and Governance Requirements in the Financial Sector
Dr. Erasmus Faber, Björn Stauber, Dr. Georg Lienke
Top-Down Risk and Control Assessment: A Forward-Looking Approach to Evaluate Company-Wide Non-Financial Risk Exposure
Hurdogan Irmak, Burcu Nasuhoglu, Dr. Erasmus Faber, Lorenzo Fantini, Benedetta Testino, Jannik Leiendecker, Barbara Fojcik, Dr. Georg Lienke
A Top-Down Approach to Non-Financial Risk Reporting: Collaboration Across Risk Types for Sustainable Risk Steering
Valérie Villafranca, Dr. Georg Lienke, Florian Seiferlein, Kai Gammelin, Dr. Katharina Hefter, Norbert Gittfried
Internal Investigations into Corporate Misconduct: Applying an Investigative Approach to Enable Proactive Risk Oversight
Lora von Ploetz, Florian Seiferlein
Technical Application and Data Architecture for Non-Financial Risk Management
Kai Gammelin, Björn Stauber, Dr. Christian N. Schmid, Dr. Jan-Oliver Fröhlich, Annika Melchert, Daniel Wagner
Data Governance in Non-Financial Risk Management
Björn Stauber, Dr. Christian N. Schmid, Dr. Jan-Oliver Fröhlich, Annika Melchert, Daniel Wagner
Optimising Effectiveness and Efficiency: Deployment of Artificial Intelligence in Non-Financial Risk Management
Dr. Jochen Papenbrock, Dr. John Ashley, Dr. Georg Lienke, Florian Seiferlein, Norbert Gittfried
Core Elements of Conduct and Ethics in the Context of Non-Financial Risk
Dr. Barbara Roth, Dr. Erasmus Faber, Dr. Julia Gebhardt, Dr. Katharina Hefter
Managing Conduct Risk: Framework and Perspectives
Prof. Dr. Martin Schulz, Dr. Julia Gebhardt, Dr. Katharina Hefter, Rene Bystron
Successful ESG Transition: Implications and Challenges for Effective Risk Management
Anita Varshney, Jannik Leiendecker, Aytech Pseunokov
Bibliography

Norbert Gittfried is a Partner and Director at Boston Consulting Group. As topic coordinator for Compliance & Regulation, he advises large financial institutions worldwide on complex compliance transformations and the development of overarching non-financial risk steering approaches. His focus lies both in establishing effective Compliance and NFR Management systems, in digitising those functions and making them more efficient. Prior to joining BCG 11 years ago, he was Senior Manager at a Big 4 Company. He is a lecturer at Goethe Business School and a permanent representative in various industry bodies for FI.
Georg Lienke is a lawyer and Associate Director at Boston Consulting Group focusing on non-financial risk management and Compliance. In his work for financial institutions and corporate clients over the last 15 years, his focus was on the design and implementation of target operating models for non-financial risk management. Georg regularly publishes on non-financial risk topic. He holds a Ph.D. in law from the Technical University Dresden and a Master of Laws in Corporate and Financial Law from the University of Hong Kong. Prior to joining BCG, Georg worked at a Big 4 Company and a global bank.
Florian Seiferlein is an Associate Director at Boston Consulting Group. For over a decade, he advised leading companies on Compliance & Non-Financial Risks (NFR). He managed large-scale Compliance & NFR transformations, investigations and regulatory assessments in Europe, North America and Africa, and he was also a part of US Monitor teams. Prior to joining BCG, he worked for Big 4 and management consulting firms. Florian holds a Master of Science in business engineering (Karlsruhe Institute of Technology).
Jannik Leiendecker is a Partner and an Associate Director at Boston Consulting Group. Over the last 11 years, his focus has been on Non-Financial Risk (incl. Compliance) and ESG. He has advised numerous clients especially within the Financial Services industry on the set-up and optimisation of their respective operating model. He has also co-authored various corresponding publications. Jannik holds a Master of Science in Economic History from the London School of Economics and a Bachelor of Science in Business from the Ludwig-Maximilians-University in Munich.
Bernhard Gehra is a Senior Partner and Managing Director at Boston Consulting Group. His focus has been on Risk, Compliance and Technology for more than 20 years. During the last of those, he has led large worldwide projects focused on Risk and Non-Financial Risk. Furthermore, Bernhard recently managed ESG Compliance issues for large companies. Prior to joining BCG, he worked for a global securities service provider. Bernhard holds a Ph.D. in information science.