Ralph (Cleveland State University, Cleveland, Ohio) Brody & Murali D (University of Southern California, School of Social Work) Nair 
Effectively Managing and Leading Human Service Organizations [PDF ebook] 

Now in its Fourth Edition, Effectively Managing and Leading Human Service Organizations continues to provide invaluable creative ideas for achieving managerial success. Authors Ralph Brody and Murali Nair dissect and diagnose common workplace dilemmas, offering current and future managers the skills to implement positive changes in organizations large and small. Easy-to-read, this book connects a conceptual framework and essential managerial practices with hundreds of real-life examples and case studies of applied managerial skills in organizational settings.