Rebecca (Rebecca Herold, LLC, Van Meter, Iowa, USA) Herold 
The Privacy Papers [PDF ebook] 
Managing Technology, Consumer, Employee and Legislative Actions

Today, more than ever, organizations have to cope with increased concerns regarding privacy issues. These concerns are not limited to consumer fears about how information collected by Web sites will be used or misused. They also involve broader issues, including data collected for direct response marketing, privacy of financial and health records,