Terry Williams 
Post-Project Reviews to Gain Effective Lessons Learned [PDF ebook] 

A key component of successful project management is the ability to glean key learnings from the experience throughout the lifecycle of the project, as well as at its conclusion. However, in practice, the lessons learned from a specific project are rarely incorporated into an organization’s overall policies and procedures. Without a concerted effort to reflect on specific project learning’s and a designated process to implement them across the organization, lessons are lost, mistakes are repeated and opportunities for operational efficiency are missed.