ผู้เขียน: Andrea Chiarini

Andrea Chiarini is managing director at Chiarini & Associates, a European consulting firm that specializes in Business Management, and Visiting Professor at the University of Ferrara, Italy. He earned a Ph D and a Master of Arts from Sheffield Hallam University, UK, and he also gained a Master’s Degree in Electronic Engineering and a Post-graduate Diploma in Business Administration from Bologna University, Italy. He is a Senior Member of the American Society for Quality. Andrea Chiarini is Editor-in-Chief of the series “Measuring Operations Performance”, published by Springer. He is also a member of the editorial boards of the journals “The TQM Journal”, “Leadership in Health Services”, and “SOP Transactions on Economic Research”.