The Age of Heretics reveals how managers can get stuck in counterproductive ways of doing things and shows why it takes a heretical point of view to get past the deadlock and move forward.
สารบัญ
Foreword by Warren Bennis.Preface by Steven Wheeler and Walter Mc Farland.
To the Reader.
1. Monastics: Corporate Culture and Its Discontents, 1945 to Today.
2. Pelagians: National Training Laboratories, 1947–1962.
3. Reformists: Workplace Redesign at Procter & Gamble and the Gaines Dog Food Plant in Topeka, 1961–1973.
4. Protesters: Saul Alinsky, FIGHTON, Campaign GM, and the Shareholder Activism Movement, 1964–1971.
5. Mystics: Royal Dutch/Shell’s Scenario Planners, 1967–1973.
6. Lovers of Faith and Reason: Heretical Engineers at Stanford Research Institute and MIT, 1955–1971.
7. Parzival’s Dilemma: Edie Seashore, Chris Argyris, and Warren Bennis, 1959–1979.
8. Millenarians: Erewhon, the SRI Futures Group, Herman Kahn, Royal Dutch/Shell, and Amory Lovins, 1968–1979.
9. The Rapids: Hayes and Abernathy, Tom Peters, W. Edwards Deming, the Creators of GE Work-Out, and Other Synthesizers of Management Change, 1974–1982.
Bibliography.
Notes.
Acknowledgments.
About the Author.
Index.
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THE AUTHORART KLEINER is the editor-in-chief of the quarterly magazine strategy+business (http://www.strategy-business.com). He is the author or coauthor of several acclaimed business books, and is a faculty member at New York University’s Interactive Telecommunications Program. His articles have been published in a variety of places, including Wired, Fast Company, Harvard Business Review, and The New York Times Magazine.
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