Written by key figures in the field of social care training and management this much-needed book provides practice guidance for front line managers in social care. Refocusing attention on the management of practice and accountability within services and to service users, the authors provide a variety of perspectives on how front line managers can support practice. Highlighting important aspects of management, such as promoting knowledge-based practice and continuous professional development through lifelong learning, they discuss major issues such as:
* setting and monitoring new standards and frameworks
* what different communities want from social services
* implications of the gender imbalance in social work management
* bullying and harassment in the work environment
* managing multidisciplinary teams.
Drawing together important research on management practice, this book will ensure front line managers are prepared for shifts in policy, making it an essential resource for managers and policy makers in all areas of social care.
สารบัญ
1. The Context for Managing Practice, Daphne Statham, NISW. 2. The Future of Social Work, Suzy Croft, St John’s Hospice, Peter Beresford and Elizabeth Wulff-Cochrane, CCETSW. 3. Users Influencing the Management of Practice, Michael Turner and Clare Evans, Manager, Disabled People’s Forum, Leonard Cheshire. 4. Managing Practice in Black and Minority Ethnic Organisations, Yoni Ejo. 5. Supervision and Governance, Geraldine Cunningham, Programme Head, Physical and Sensory Disability, Ulster Community and Hospitals Trust. 6. First Line Managers: The Mediators of Standards and the Quality of Practice, Patricia Kearney, Director of Practice Development, NISW. 7. Managing Duty Teams in Children’s Services, Eva Learner and Gwen Rosen, NISW. 8. Managing Frontline Practice: Women and Men: The Social Care Workforce, Gayle Foster, NISW Consultant. 9. Research and the Management of Practice, Daphne Statham. References. Index.
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Suzy Croft is a senior social worker at St. John’s Palliative Care Centre and Research Fellow at the Centre for Citizen Participation at Brunel University. She is a trustee of two leading UK palliative care organisations and she is a member of the editorial collective of Critical Social Policy.
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