ผู้เขียน: Eugene Schneller

Mike Wallace is a Professor of Public Management at Cardiff Business School, Cardiff University. He researches the management of complex and programmatic public service change in a context of high accountability and permanent reform. Michael Fertig is a Lecturer in Education at the University of Bath. Eugene Schneller is a Professor at the School of Health Management and Policy, W. P. Carey School of Business, Arizona State University.