If your people know you care about them, they will move mountains. Employee engagement and loyalty expert Heather Younger outlines nine ways to manifest the radical power of caring support in the workplace.
Here’s the thing: most leaders think of themselves as caring leaders, but not all of them act in alignment with what that means for employees. Leaders may not be able to identify the level of care they are extending to their employees, but all employees intuitively know whether their bosses or managers are caring for them. Heather Younger argues that if you are looking for increased productivity, customer satisfaction, or employee engagement, you need to care for your employees first.
Genuinely caring for people means that you want to see them succeed for themselves, not just for what they can do for you, your team, or your organization. This book incorporates ten sections with breakout stories and interviews that outline the necessary steps to make all employees feel included and cared for, as well as a call to action for all leaders. Younger states that leaders who have the positive power to change the lives of those they lead shouldn’t just want to care for them; they should see it as imperative for the success of their employees and their organization.
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Heather Younger is the founder and CEO of Employee Fanatix, an organization dedicated to inspiring and training leaders to put their employees first. She is a frequent keynote speaker, host of the weekly podcast Leadership with Heart, an active member of the Society for Human Resources Management, and certified in Emotional and Social Intelligence and as a Di SC trainer and coach. She has a law degree from the University of Colorado Boulder and is the author of The 7 Intuitive Laws of Employee Loyalty.
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