This volume presents the proceedings of ECSCW’09, the 11th European Conference on Computer Supported Cooperative Work. Each conference offers an occasion to critically review our research field, which has been multidisciplinary and committed to high scientific standards, both theoretical and methodological, from its beginning. These proceedings represent discussions and contributions to ongoing challenges. One challenge comes from emerging new technologies connected to ‘social computing’, gaming, as well as applications supporting citizen participation in their communities. As boundaries between home and work erode with the increased movement of work into home environments, and new applications further blur the once separate conceptions of work and leisure, our intellectual community faces challenges in the ways we think about and study work. Other challenges result from transformations of the world of work itself and the role of IT in these. They have been taken up in in-depth studies of design practice, software development, and manufacturing, as well as in the growing body of research on health care contexts and applications. Finally, there is the question of what is the European perspective in our community and whether it is worthwhile to anchor our research more firmly in such a perspective. Of high relevance to our field is the strong grounding of technology development in an understanding of human activity.
The nineteen full papers, four short papers and one discussion paper selected for this conference deal with and reflect on some of these challenges, thus representing the lively debate currently ongoing in our field of research.
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The boundaries of participatory citizenship.- Research Project as Boundary Object: negotiating the conceptual design of a tool for International Development.- Supporting Nurses’ Information Flow by Integrating Paper and Digital Charting.- The e Diary: Bridging home and hospital through healthcare technology.- Pro Doc: an Electronic Patient Record to Foster Process-Oriented Practices.- Finding the other 5%: Understanding the role of social networking technologies in building personal networks for young adults with cancer.- Trust and Social Capital: Revisiting an Offshoring Failure Story of a Small German Software Company.- Return On Contribution (ROC): A Metric for Enterprise Social Software.- Collaborative Practices that Support Creativity in Design.- ‘Talking about (my) Generation’: Creativity, Practice, Technology & Talk.- Using Annotations in a Collective and Face-to-Face Design Situation.- We can work it out: Collaborative Conflict Resolution in Model Versioning.- On the effects of Refactoring in the Coordination of Software Development Activities.- Divided by a common acronym: On the fragmentation of CSCW.- Collaboration in Metagenomics: Sequence Databases and the Organization of Scientific Work.- Towards Living Agendas — Shaping the next generation of business meetings.- Analyzing Multimodal Communication around a Shared Tabletop Display.- Status on Display: a Field Trial of Nomatic*Viz.- The ‘out-of-avatar experience’: object-focused collaboration in Second Life.- Character Sharing in World of Warcraft.- High-Octane Work: The oil and gas workplace.- Asking for the moon Or model-based coordination in distributed design.- Information Curators in an Enterprise File-Sharing Service.
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