Learn how you can tackle everyday leadership challenges regardless of your title, position, or authority with this insightful resource
A book about leadership for people who are not in formal or hierarchical leadership positions, Everyday People, Extraordinary Leadership provides readers with a comprehensive and practical approach to addressing leadership challenges, no matter the setting or circumstance. Esteemed scholars and sought-after consultants Jim Kouzes and Barry Posner adapt their trademark The Five Practices of Exemplary Leadership® framework to today’s more horizontal workplace, showing people that leadership is not about where you are in the organization; it’s about how you behave and what you do.
Everyday People, Extraordinary Leadership draws on the authors’ deep well of research and practical experience to cover key subjects:
- The essence of making a difference in any role, setting, or situation
- The difference between positions of authority and leadership
- The importance of self-development in leadership development
This book is perfectly applicable and accessible for anyone who wants to improve their own leadership potential and who isn’t yet in an official leadership role. Everyday People, Extraordinary Leadership offers authoritative new insights, original case studies and examples, and practical guidance for those individuals who want to make a difference. You supply the will, and this book will supply the way.
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Preface: The Premise and the Promise xiii
Who Should Read This Book?
Research-Based Practices
A Guidebook on Leadership
The Future of Leadership
1 Leadership is Not a Position 1
Leadership is a Relationship
Credibility is the Foundation of Leadership
The Five Practices of Exemplary Leadership
Model the Way
Inspire a Shared Vision
Challenge the Process
Enable Others to Act
Encourage the Heart
You Are Already Leading
Leadership Makes a Difference
2 Model the Way 23
Clarify Your Values
Explore Your Inner Territory
Discover Your Voice
Build and Affirm Shared Values
Lead by Example
Spend Your Time and Attention Wisely
Turn Critical Incidents into Teachable Moments
Tell Stories to Reinforce Values and Connect with Actions
Watch Your Language
Ask Purposeful Questions
Seek Feedback
Take Action to Model the Way
3 Inspire a Shared Vision 51
Clarify Your Vision
Discover Your Theme
Explore Your Past
Immerse Yourself
Get Others on Board
Listen Deeply
Discover a Common Purpose
Take Pride in Being Unique
Create Images of the Future
Practice Positive Communication and Be Expressive
Take Action to Inspire a Shared Vision
4 Challenge the Process 77
Seize the Initiative to Improve
Make Something Happen
Make Challenge Meaningful
Look Outward for Fresh Ideas
Experiment and Take Risks
Make It Safe to Take Risks
Make Small Wins Work
Learn from Mistakes
Adopt a Learning Mindset
Be Resilient
Take Action to Challenge the Process
5 Enable Others to Act 105
Foster Collaboration and Build Trust
Show Concern for Others
Facilitate Positive Interdependence and Reciprocity
Be More Giving
Maintain Durable Social Connections
Strengthen Others
Provide Choices
Build Competence and Confidence
Foster Personal Responsibility and Accountability
Coach and Mentor
Take Action to Enable Others to Act
6 Encourage the Heart 133
Expect the Best
Adopt a Winning Attitude
Pay Attention to Provide Useful Feedback
Develop Friendships
Personalize Recognition
Use a Creative Mix of Recognitions
Create a Spirit of Community
Provide Social Support
Celebrate and Have Some Fun
Be Personally Involved
Take Action to Encourage the Heart
7 Leadership Development is Self-Development 161
Leadership Matters
Leadership Can Be Learned
Fundamentals for Learning Leadership
How People Learn to Lead
Experience: Learning by Doing
Example: Learning by Observing Others
Education: Learning Through Training and Coursework
Become Your Best Self
Our Aspiration for You
Appendix: The Research Basis for This Book 177
Endnotes 181
Acknowledgments 197
About the Authors 199
Index 203
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JAMES M. KOUZES is a Fellow of the Doerr Institute for New Leaders, Rice University and lectures on leadership around the world to corporations, governments, and nonprofits.
BARRY Z. POSNER is an endowed Professor of Leadership and Chair of the Management & Entrepreneurship Department, Leavey School of Business, Santa Clara University. An accomplished scholar, he facilitates leadership workshops and seminars worldwide.
Kouzes and Posner are the authors of Learning Leadership, Credibility, The Truth About Leadership, A Leader’s Legacy, Encouraging the Heart, and The Student Leadership Challenge, among many other works. They also developed the highly-acclaimed Leadership Practices Inventory (LPI).
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