Corrosive work relationships are like black holes that swallow up energy that people need to do their jobs. In contrast, high-quality relationships generate and sustain energy, equipping people to do work and do it well.
Grounded in solid research, this book uses energy as ameasurement to describe the power of positive and negative connections in people’s experience at work. Author Jane Dutton provides three pathways for turning negative connections into positive ones that create and sustain employee resilience and flexibility, facilitate the speed and quality of learning, and build individual commitment and cooperation.
Through compelling and illustrative stories, Energize Your Workplace offers managers, executives, and human resource professionals the resources they need to build high-quality connections in the workplace.
สารบัญ
Series Foreword xiii
Preface xv
1 Creating Energy Through High-Quality Connections 1
2 Respectful Engagement 21
3 Task Enabling 51
4 Trusting 79
5 Dealing with Corrosive Connections 109
6 Building High-Quality Connections in Your Organization 139
Notes 175
The Author 191
Index 193
เกี่ยวกับผู้แต่ง
Jane E. Dutton is the William Russell Kelly Professor of Business Administration at The University of Michigan. She is the author of three books and numerous articles in the area of relational work in organizations, which have appeared in Academyof Management Review, Strategic Thinking, and Administrative Science Quarterly, among others. Dutton’s article, ‘Leading in Times of Trauma, ‘ appeared in the January 2002 issue of Harvard Business Review.
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