A must-read guide for all law enforcement officers who want to advance their careers
Whether you want to get a promotion or improve your performance at any rank, Someone Once Said offers fundamental principles of leadership that every law enforcement officer should know.
Written by a veteran law enforcement agency director, Someone Once Said examines the real-world issues of managing police officers and how applying proven leadership techniques can help officers at every level generate effective, measurable results. Quotes from management experts, senior law enforcement officers, generals, statesmen, business leaders, and philosophers give short and memorable lessons about how to lead and inspire.
Someone Once Said will help you excel as a:
- Supervisor: At the first level of leadership, your job is to ensure your officers follow directives set by higher leadership and to learn to lead through encouragement, not bossing.
- Manager: At the middle level of leadership, you supervise programs rather than people, ensuring that general directives are effectively implemented. You will have to learn planning, administration, and taking charge of your own career development.
- Leader: The highest level of leadership is also the highest level of responsibility. The success of your agency and the safety of the public you protect rests entirely on you. Your biggest challenges will be building effective teams and creating an organizational culture that inspires excellence.
Not as dry or as formal as a textbook, Someone Once Said is a quick, entertaining read that will help you formulate your own leadership philosophy and apply it successfully throughout your career.
สารบัญ
Preface
Introduction
Supervision, Management, and Leadership for Law Enforcement
First Level: Supervision
The Basics
Positive Direction
Know Your People
Getting Along
Motivation
Achievement and Affiliation Needs
Job Enrichment
Giving Attention
Flexibility versus Consistency
Mistakes and Failures
Decision Making and Risk Taking
Be a Role Model
Finally
Mid-Level: Management
Training and Learning
Modern Management
Planning
Organizing and Unity of Command
Directing
Controlling
Staffing
Span of Control and Scheduling
Performance Management
Involvement and Engagement
Setting an Example
Manage by Walking Around
Discipline
Disciplinary Philosophies
Problem Solving
Meetings
Finally
Executive Level: Leadership
Taking Command
Leadership
Leadership Philosophies
Personal Leadership Philosophy
Build Teams
Leadership Team
Loyalty
Relationships and Caring
Leadership by Neglect
Bureaucracy
Change
Societal and Cultural Change
Technological Change
Impact of Technological Change
Transformational Change
Crisis Management
Internal Crisis Control
Morale
Efficiency and Time Management
Leadership-Level Motivation
Delegation
Integrity, Character, and Trust
Humility
Self-Discipline
Continue Winning
Finally
Concerns and Suggestions
Politics
Notifications
Incidents with VIPs Involved
Uniforms
Public Affairs
Community Relations
Officer-Involved Shootings
Diversity
Finally
In Conclusion
Cited References
Index
About the Author
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John Anderson’s first supervisory position was as a sergeant in the U.S. Army at age 19. Following his discharge from the military, Anderson began a 52-year career in law enforcement, rising from a police officer in his small home town to a Chief in the California Highway Patrol. During his 35-year career in the CHP, Anderson served as Commander of the CHP Central Division, consisting of 17 field commands in nine counties. As a Captain, he was the Commander of the CHP Academy. Anderson also served as a legislative liaison in Sacramento and Washington, D.C. After retiring from the CHP, Anderson was elected and served four terms as Sheriff of Madera County. Following that he functioned as a District Representative for California State Senator Anthony Cannella. Anderson has also worked as a management consultant for the International Association of Chiefs of Police and conducted studies of several state law enforcement agencies. He holds a master’s degree in public administration and has taught police management at the university level. Anderson is the author of The Newhall Incident, a true crime account of the worst shooting in CHP history, which left four CHP officers dead. He and his wife Kathy, a retired teacher, live on the Central Coast of California.
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