ผู้เขียน: Jon Derek Croteau

Jon Derek Croteau is a senior consultant with Witt/Kieffer, the single largest executive search and leadership solutions firm specializing in health care, education, and not-for-profit organizations committed to improving the quality of life. He is also adjunct professor at The University of Rochester in the Warner Graduate School of Education. He is the author of The People First Approach, a guide to recruiting, developing and retaining the right people, and has published numerous articles on strategic talent management in higher education. Zachary A. Smith is assistant vice chancellor of development at the University of California, Riverside. He also consults with higher education institutions on talent management and organizational research projects. Previously, he was the senior director of strategic talent management & initiatives for university advancement at the University of California, Irvine. His work has been highlighted in the Chronicle of Higher Education and the Chronicle of Philanthropy.