Kenneth E. Kendall 
Emerging Information Technology [PDF ebook] 
Improving Decisions, Cooperation, and Infrastructure

Preface – Kenneth E Kendall
PART ONE: DECISION-SUPPORTING TECHNOLOGIES
Recommendations Systems – Edward A Stohr and Sivakumar Visanathan
Decision Support for the Information Economy
Animation in User Interfaces Designed for Decision Support Systems – Cleotilde González and George M Kaspar
The Effects of Image Abstraction, Transition and Interactivity on Decision Quality
The Emergence of Hypertext and Problem Solving – Narender K Ramarapu, Mark N Frolick, Ronald B Wilkes and James C Wetherbe
An Experimental Investigation on Accessing and Using Information from Linear Versus Nonlinear Systems
Data Warehousing – Paul Gray
Three Major Applications and Their Significance
Artificial Intelligence – Phillip Ein-Dor
A Short History and the Next Forty Years
PART TWO: COOPERATION-FACILITATING TECHNOLOGIES
Media Appropriateness – Ruth C King and Weidong Xia
Effects of Experience on Communication Media Choice
Group Support Systems, Power and Influence in an Organization – Susan Rebstock Williams and Rick L Wilson
A Field Study
An Empirical Investigation Into Factors Relating to the Adoption of Executive Information Systems – Arun Rai and Deepinder S Bajwa
An Analysis of EIS for Collaboration and Decision Support
Virtual Teams Versus Face-to-Face Teams – Merrill E Warkentin, Luifus Sayeed and Ross Hightower
An Exploratory Study of a Web-based Conference System
PART THREE: INFRASTRUCTURE-ENABLING TECHNOLOGIES
Web Pull and Push Technologies – Julie E Kendall and Kenneth E Kendall
The Emergence and Future of Information Delivery Systems
Structure and Macro-Level Impacts of Electronic Commerce – Vladimir Zwass
From Technological Infrastructure to Electronic Marketplaces
Client/Server System Success – Tor Guimaraes and Magid Igbaria
Exploring the Human Side
Knowledge Work Productivity – Gordon B Davis and J David Naumann
Features and Fuctions of Information Technologies