Kwan Lung Chan 
Business Communication Critique. A Letter to Mass Transit Railway Corporation Limited [PDF ebook] 

Document from the year 2013 in the subject Communications – Specialized communication, grade: 3.7, The University of Hong Kong (School of Professional and Continuing Education), course: English for Business, language: English, abstract: This paper acts as a persuasion to Mass Transit Railway Corporation Limited (MTRC) so that trains from 9pm to 11pm would be more frequent and two more compartments would be added on the West Rail Line trains to solve its congestion problem. The rationale behind the drafting of this letter will be explained.