ผู้เขียน: Peter Merrill

Jane Keathley became interested in the intersection of innovation and quality management while working with a maturing software development start-up company. Seeking insights into the challenges of balancing the open and nimble atmosphere of a start-up with the structure and standardization of a regulated industry, Jane became the founding chair of ASQ’s Innovation and Value Creation Technical Committee (now Innovation Interest Group), and with her colleagues there has developed numerous publications and presentations on the topic of innovation management (including this executive guide). Jane”s professional background includes quality management positions in medical device software development, clinical research, biopharmaceutical manufacturing, and diagnostic microbiology.